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FAQ

The questions below come up often, whether from a parent considering an evaluation for the first time or a family already partway through treatment.

Still Have Questions?

If your question wasn't covered above, korrie.allen@allenpsych.com is the fastest way to get a direct answer, usually within one business day.

Dr. Allen has authored peer-reviewed research, book chapters, and a co-edited book on cognitive and behavioral interventions in schools, and has presented at national and regional conferences on topics including autism assessment, ADHD, childhood anxiety, and school-based crisis response. This body of work reflects a career-long focus on translating clinical and research knowledge into guidance that families, educators, and clinicians can actually use. This page brings together the various forms that public-facing work has taken over the course of Dr. Allen’s career, from formal peer-reviewed research to invited talks for individual school districts and community organizations. Taken together, they reflect a consistent thread: taking findings that are often confined to academic journals or clinical training rooms and making them accessible to the people actually implementing them day to day, whether that is a classroom teacher managing behavior, a pediatrician fielding a parent’s question about ADHD, or a parent trying to understand a new diagnosis.

GETTING STARTED

What if this is an emergency?

Please don't use this website or email for anything urgent. If you or your child is in immediate danger, call 911 or go to the nearest emergency room. If you or your child is having thoughts of suicide or a mental health crisis, call or text 988 to reach the Suicide and Crisis Lifeline, available 24 hours a day, 7 days a week. Email inquiries to the practice are reviewed within one business day, which is too slow for an emergency.

Will testing lead to my child being labeled?

This is one of the most common concerns, and a completely understandable one. The goal of evaluation is not to produce a label, but to provide a clear understanding of a child's strengths and weaknesses so that parents, teachers, and clinicians can better meet the child's actual needs. Research consistently shows that identifying and addressing challenges earlier leads to better long-term outcomes, and a thoughtful evaluation is designed to empower a family rather than define a child by a diagnosis.

Is testing worth the time and expense?

Evaluation is a real investment of time and money, and families are encouraged to weigh that honestly. What it provides in return is a clear, individualized picture of a child's cognitive, academic, and social-emotional functioning, along with specific recommendations, instead of general advice that may or may not fit. Many families describe the process as one of the more valuable investments they make in understanding their child.

How do I know if my child needs an evaluation, therapy, or both?

Many families aren't sure, and that's a reasonable place to start from. A brief, no-cost initial conversation can help clarify the concern and determine whether evaluation, therapy, or a combination best fits your child's situation. In some cases, therapy alone addresses the immediate concern; in others, an evaluation is needed first to understand what is actually driving the difficulty.

What ages do you work with?

Allen Psychology works with children as young as two through adolescence, with evaluation and treatment approaches adapted to a child's specific developmental stage. Some services, such as certain evaluation components or consultation, may also be available to young adults; this is best discussed directly during an initial conversation.

What if I'm not sure my concern is serious enough to reach out about?

This hesitation is common, and it is rarely a good reason to wait. Many concerns that turn out to be significant started as something a parent worried might be "nothing," and many concerns that turn out to be manageable are put to rest quickly through a brief conversation. There is no minimum threshold of severity required to ask a question.

What if my spouse or co-parent doesn't think there's a problem?

Disagreement between parents about whether a concern warrants attention is common, and it doesn't need to be fully resolved before reaching out. Sometimes a brief conversation with a clinician, or the results of an evaluation, can help both parents get on the same page with shared, objective information rather than competing impressions.

Do we need a referral from a pediatrician or another provider?

No formal referral is required for most families to schedule an initial conversation or an evaluation. Families are welcome to reach out directly. That said, referrals from pediatricians, therapists, and schools are always welcomed, and existing records from those providers are often useful to gather in advance.

What should I bring to the first appointment?

Any prior evaluations, IEP or 504 documents, report cards, and a general timeline of your concerns are all helpful, though none of these are required to get started. If records are still with a previous provider, a release form can be provided so they can be requested directly on your behalf.

THE EVALUATION PROCESS

How long does an evaluation take?

Testing time varies by age and referral question. For children under five, testing typically takes two to three hours. For school-age children, it's typically five to six hours and may be split across more than one appointment. From the start of intake through the feedback session and written report, the full process typically takes about two weeks.

How do you decide which tests to use?

The specific battery is selected based on the referral question and the child's presentation instead of a single fixed template. A family concerned primarily about reading will receive a different combination of measures than a family concerned about social communication, even though both evaluations share a common core of attention, memory, and reasoning tasks.

Can I stay in the room during testing?

Generally, testing is conducted one-on-one between the child and Dr. Allen, since a parent's presence can sometimes affect how a child performs or behaves. For very young children, a parent may be included for part of the session. This is discussed directly during scheduling so there are no surprises on testing day.

What if my child doesn't cooperate during testing?

Testing sessions are structured to keep a child engaged, with breaks built in as needed, and Dr. Allen has extensive experience working with children who are anxious, resistant, or simply having a hard day. If a session needs to be paused or rescheduled, that is handled without difficulty; the goal is an accurate picture of the child, not a completed session at any cost.

Will my child have to take the same kinds of tests more than once?

Not unnecessarily. Prior testing results are reviewed as part of intake, and evaluation is designed to build on existing information instead of repeating it. In some cases, certain measures are re-administered because enough time has passed for updated scores to be meaningful, but this is discussed directly and never simply assumed.

How is confidentiality handled for evaluation results?

Evaluation results belong to the family and are shared only with those the family authorizes in writing, such as a school or physician. Within the practice, results inform any ongoing treatment directly, since evaluation and therapy are provided by the same clinician.

Will you communicate directly with my child's teacher or doctor?

Yes, with written authorization from the family. Direct communication, whether by phone, email, or an in-person meeting, is often more effective than relying solely on a written report, especially for complex cases or when a school team has follow-up questions.

What happens if the results are inconclusive?

Occasionally, an evaluation raises as many questions as it answers, especially for very young children or complex presentations. When this happens, it is stated directly rather than glossed over, along with a clear recommendation for what additional information, time, or specialized evaluation would help clarify the picture.

How far in advance should we schedule an evaluation?

Availability varies, so it's worth reaching out as soon as a concern arises instead of waiting until a deadline, such as a school eligibility meeting, makes scheduling more urgent. If a family has a specific timeline in mind, such as a school year cutoff or a legal deadline, sharing that early helps in planning the evaluation schedule accordingly.

Can testing take place over the summer or during a school break?

Yes, and many families prefer this timing, since it avoids pulling a child out of class and allows results to be ready before the following school year begins. Summer and school breaks are often popular scheduling windows, so reaching out early is helpful.

THE THERAPY PROCESS

What happens during a therapy intake?

The first session focuses on understanding a child's developmental history, the family's specific concerns, and what has already been tried. From there, Dr. Allen and the family collaboratively set goals and discuss what treatment will look like, including expected session frequency and how progress will be reviewed over time.

How often will we come to therapy, and how long does treatment usually last?

Most treatment begins with weekly sessions, with frequency adjusted based on progress and clinical need. The overall length of treatment varies considerably depending on the concern; some families see meaningful change within a few months, while more complex or long-standing concerns may involve treatment over a longer period, with regular check-ins on progress along the way.

What if my child refuses to talk during a session?

This is common, especially in early sessions, and is not treated as a problem to fix immediately. For younger children, play and drawing often open up communication that direct conversation does not. For teenagers, building trust simply takes time, and sessions are adjusted accordingly rather than forced into a rigid format.

Will I be included in therapy sessions?

Parent involvement is a consistent part of treatment, though the specific format depends on a child's age. Younger children's treatment often includes substantial parent coaching alongside the child's own sessions; adolescent treatment typically involves periodic parent check-ins while preserving space for the teenager to speak privately.

What if my teenager refuses to come to therapy at all?

This comes up often, and it's genuinely difficult. A brief conversation can help think through how to approach the topic with your teenager, and in some cases, a parent-focused approach such as SPACE can begin the work even before a teenager is willing to participate directly.

How do you handle confidentiality with teenagers?

Adolescents are told clearly, from the first session, what will and will not be shared with parents. Day-to-day content of sessions is generally kept private to build trust, while parents are kept informed about overall progress, themes, and any safety concerns. These boundaries are explained to both the teenager and the parents together at the outset.

What if my child also needs medication?

When medication is part of a family's plan, treatment is coordinated directly with the prescribing physician or psychiatrist, so that therapy and any pharmacological treatment are working toward the same goals. Dr. Allen does not prescribe medication directly but works closely with those who do.

How do you measure whether therapy is actually working?

Progress is tracked against the specific goals set at the start of treatment, using a combination of parent and teacher report, direct observation, and, when relevant, standardized rating scales completed periodically throughout treatment. Families are given regular updates instead of left to guess whether things are improving.

What if progress feels slow?

Some concerns respond quickly to treatment, while others, especially longstanding behavioral or emotional patterns, take longer to shift in a lasting way. If progress feels slower than expected, that is raised directly as part of ongoing treatment planning, including whether an adjustment to the approach, frequency, or goals would help.

Can testing take place over the summer or during a school break?

Yes, and many families prefer this timing, since it avoids pulling a child out of class and allows results to be ready before the following school year begins. Summer and school breaks are often popular scheduling windows, so reaching out early is helpful.

SPECIFIC CONCERNS & CONDITIONS

What if we already have a diagnosis from another provider?

Existing evaluations and diagnoses are reviewed and incorporated rather than treated as a reason to start from scratch. In some cases, a family may benefit from an updated evaluation if significant time has passed or new questions have emerged; in others, existing information is sufficient to move directly into treatment planning.

Can my child participate in both evaluation and therapy at the same time?

Yes. Because both services are provided by the same clinician, evaluation and therapy can proceed in parallel when appropriate, with each informing the other, instead of requiring families to complete one process entirely before beginning the next.

Can an evaluation help determine whether it's anxiety, ADHD, or both?

Yes, this is a common reason families seek evaluation. Anxiety and ADHD can look similar on the surface, since both can involve distractibility, avoidance, and difficulty completing tasks, and a careful evaluation is often the clearest way to determine which factor, or combination of factors, is primarily driving a child's struggles.

What if we're not sure whether it's autism or something else?

This uncertainty is exactly what evaluation is designed to address. Autism can share features with ADHD, anxiety, and language disorders, and a comprehensive evaluation considers all of these possibilities together rather than testing for a single condition in isolation.

Does SPACE work if my child completely refuses any kind of therapy?

Often, yes. SPACE was specifically developed for situations where a child is unwilling or unable to participate in direct treatment, since it works entirely through the parents. This makes it a valuable option precisely in the cases where traditional individual therapy has stalled or never gotten off the ground.

What if Allen Psychology isn't the right fit for our situation?

If it becomes clear that a different type of provider or level of care would better serve your family, that is communicated directly, along with guidance toward more appropriate resources when possible. The goal is to help your family find the right support, even when that support is found elsewhere.

What if my child also needs medication?

When medication is part of a family's plan, treatment is coordinated directly with the prescribing physician or psychiatrist, so that therapy and any pharmacological treatment are working toward the same goals. Dr. Allen does not prescribe medication directly but works closely with those who do.

SCHOOL, INSURANCE & LOGISTICS

Do you accept insurance?

Allen Psychology is a self-pay practice and does not bill insurance directly. A superbill, an itemized receipt with the diagnostic and procedure codes insurers require, is provided after payment so you can seek out-of-network reimbursement if your plan offers it. Coverage and reimbursement rates vary widely by plan, so it's worth calling your insurer before your first appointment to ask about your out-of-network mental health or testing benefits. A Good Faith Estimate is provided before scheduling for all services.

What are your fees?

Comprehensive Neuropsychological Assessment is $4,500; Targeted Consultation is $2,500; Developmental Evaluation ranges from $1,800 to $2,500; follow-up appointments are billed hourly at $250; and forensic evaluations are quoted by request. Therapy fees are provided at the time of inquiry, since format and frequency vary by family. A Good Faith Estimate outlining your specific expected costs is provided before scheduling.

Can your evaluation report be used directly for an IEP or 504 plan?

Yes. Reports are written with school use specifically in mind, and Dr. Allen is available to attend IEP or 504 meetings directly when that additional support would help a plan succeed, in addition to providing the written report itself.

What if the school disagrees with the evaluation's recommendations?

Schools make their own eligibility and service determinations under IDEA and Section 504, and an outside evaluation, while often influential, does not automatically override a school's own process. When disagreements arise, Dr. Allen can help a family understand the school's reasoning and, when appropriate, advocate directly for reconsideration.

Is telehealth available?

Yes, for many services. Dr. Allen is licensed to provide care in Maryland, Virginia, Washington, D.C., Florida, and Colorado, and offers telehealth services in these jurisdictions. Therapy sessions, consultations, and feedback meetings are often well suited to telehealth, while standardized testing generally requires an in-person appointment.

What is your cancellation policy?

Specific cancellation and rescheduling policies are provided in writing at intake, and the team is happy to discuss them directly if you have a scheduling concern before your first appointment.

How do I get a copy of my child's evaluation report?

Families receive a full written copy of the evaluation report as part of the feedback session, and can request additional copies at any time, including copies formatted for a specific purpose, such as a school meeting or medical record.

Is parking available at the office?

Yes, free on-site parking is available at the Rockville office, along with an accessible building entrance and a café on the first floor.

What if my child is already seeing another therapist?

Yes. In some cases, families are looking specifically for an evaluation to inform work already happening with another therapist; in others, Dr. Allen becomes the primary treating clinician while coordinating with a previous provider during the transition. Either way, existing care is treated as valuable context, not a conflict to work around.

Connect with Dr. Allen

Dr. Allen is part of Coherence Neuropsychology and Supports, where she works alongside Jennifer Linton Reesman, PhD, ABPP. While each maintains an independent practice, the two clinicians regularly consult on complex cases, combining their expertise when doing so benefits the individuals and families they serve.